Customer service
Customer service
For us, exclusivity doesn’t end with the product – it begins with the service.
If you have any questions about a fragrance, your order or a special request, we are happy to assist you personally.
With dedication. With discretion. With style.
📞 Feel free to contact us at: 0175-3519478
Because you should not only be cared for, but understood.
Your moment deserves attention at the highest level.
Questions of elegance
What is the difference between Extrait de Parfum and Eau de Parfum?
Extrait de Parfum is more intense, longer lasting and contains more fragrance oil than Eau de Parfum – Aurealis only offers Extrait de Parfum .
How long does a high-quality perfume remain noticeable on the skin?
A masterfully crafted fragrance often lingers for hours—sometimes into the evening. Its longevity depends on the concentration, skin condition, and how it's worn . For maximum effect, we recommend applying a single whiff to well-cared-for, slightly warm areas of skin.
Where does a perfume unfold particularly impressively?
A fragrance comes to life through its interaction with the skin . Wear it preferably on pulse points —for example , behind the ear, on the wrist , or along the collarbone . There, its character develops with elegance and depth.
How many sprays are recommended for a luxurious fragrance?
Restraint is a sign of style . Two to four well-measured sprays—strategically placed —are sufficient to olfactorily underline your presence without being intrusive.